Access to Night Lite Pediatric Telemedicine Using a Phone, Tablet or Computer

If I am using a phone, what is the best screen orientation?

Landscape: Turn phone to a LANDSCAPE orientation so that patients and providers can see a full view of each other; phones may need to have settings adjusted to allow for screen rotate

• Android
  • Most devices: Open Settings – Accessibility – Turn on Auto-rotate Screen

Samsung Galaxy devices: Swipe down on screen to access Quick Settings, ensure Auto-rotate screen is enabled (not

• iPhone
  • Open the Control Center
  • With Face ID: Swipe down from top-right corner of screen
  • With a Home Button: Swipe up from the bottom edge of the screen

How do I allow the required Night lite Pediatrics Telemedicine website access to my Location, Camera, and Microphone?

Night Lite Pediatrics Telemedicine visits requires access to Location, Camera, and Microphone settings on your device.

See below for options to allow access for future Night Lite Pediatrics Telemedicine services.

• Android devices using Chrome:

While in the Chrome app, to the right of the address bar, tap More (triple dots) – Select Settings – Site Settings

• Select “Location”: If the Medpod URL does not show in your “Allowed” list, select “Blocked”, locate the URL, click on it, under Permissions select Access your microphone, click “Allow”
• Select “Access your camera”: If the Medpod URL does not show in your “Allowed” list, select “Blocked”, locate the URL, click on it, under Permissions select Access your microphone, click “Allow”
• Select “Access your microphone”: If the Medpod URL does not show in your “Allowed” list, select “Blocked”, locate the URL, click on it, under Permissions select Access your microphone, click “Allow
• iPhone / iPad using Safari

Open Settings – Select Safari – scroll to:

• Camera – Camera Access on All Websites – Ask or Allow (To allow all)
• Microphone – Microphone Access on All Websites – Ask or Allow (To allow all)
• Location – Location Access on All Websites – Ask or Allow (To allow all)

I’m using an iPad and cannot connect

Make sure all “Content Blockers” are “Off” for the Night Lite Pediatrics Telemedicine website and that Camera, Microphone, and Location are set to “Allow”